When booking your cat into Smart Cats Cattery, there are a few thing we need to know to make sure that your cat has the best stay possible.
Booking Form (if filled in)
Medication (if Required)
Special dietary requirements
Favourite toys and blanket
Social media or email contact for updates
All cats must be vaccinated for the below
Feline Panleukopenia Virus
Feline Parvovirus (Infectious Enteritis)
PLEASE CHECK WITH YOUR VET THAT YOUR CAT HAS ALL FOUR OF THESE VACCINATIONS AS VETS DON’T ALWAYS AUTOMATICALLY VACCINATE.
The vaccination record card must be brought to the cattery on arrival.
Flea and Worms
All cats must be up to date with worming and flea treatment and dates of last treatment and type of treatment must be known. We reserve the right to treat any cat found to have fleas or worms during their stay. Any treatments required will be charged to the owner.
At Smart Cats Cattery we are happy to administer tablets, topical creams and medications such as ear or eye drops. We are not able to administer injections. Please bring all your cats medication with you and ensure there is adequate supply for the duration of your cats stay.
Veterinary information & insurance
We are required to have the address of your cats's veterinary practice and we require the details of your pet insurance provider in the unlikely event medical care is required for your pet while they are with us.
Bookings - Frequently asked questions
Can I reserve a room and confirm later?
Whilst we will reserve rooms without taking a deposit at the time the rooms will not be held without the deposit being paid.
Can I amend a booking later?
We will try and amend a booking where possible. Depending on bookings either side of your booking we may not be able to change the dates. Please check your dates carefully.
Can I book online?
We ask you to contact us by email, clicking the contact button on the website, facebook or phone to make a booking.
Can I visit Smart Cats Cattery before I book?
We encourage all new clients to visit us before placing a booking. Our cattery is spacious and you will have plenty of opportunity to observe pets in our care and have a chat. We ask that an appointment is made to ensure we are available at the time and not otherwise engaged.
My cats would prefer to share the same room.
Cats from the same household can share rooms provided they get along and enjoy each others company.
Are there any hidden charges?
Our rates are all you should expect to pay for your cat's stay at Smart Cats Cattery, however there are rare instances where you my be charged more. If we discover your cat has worms or fleas, you will be charged for their treatment. If your cat falls ill there will be charges for the vet by the vet. Obviously of your cat has to stay longer and we can accomodate them then the charge would be added.
Does the price include food and litter?
The price includes basic food. We stock Whiskas and Go cat dry food and Whiskas, Felix, and Gourmet wet food pouches. Any special diets whether grain free, medical or prescription is to be provided by the owner. Similarly if you believe your cat is a fussy eater and would like to bring its own food we will liaise with you to make sure it has exactly what you state. Litter is included. If you provide your own food no dicsount is made to the rates.
My cat is a fussy eater.
If you think your cat will be fussy about food and is unlikely to enjoy a change in their diet then we recommend that you bring enough of your cat's usual food and treats when you check in to ensure they continue to eat whilst away from home.
Can any cat stay at Smart Cats Cattery?
Yes. We are happy to accommodate all cats, as long as they are in good health and we have a full medical history, vaccination cards, any dietary information, they are flea and wormed and are neutered.
Mar 10, 2020
Mar 10, 2020